Privacy Policy

Data protection clause
Your trust in us is extremely important! We take the protection of your personal rights, data, and right to determine the extent of the disclosure of personal information very seriously when collecting, processing, and using your personal data. Below you will find detailed information on our handling of your data. We do not share your contact information or data with any third party unless required by New Zealand law to do so.

Collection, processing, and use of personal data
You can visit our website without providing information about yourself. We only store access data which does not relate to your person, such as the name of your Internet service provider, the site from which you came to visit us, and the name of the files you request. This data is only evaluated in order to improve our Internet offering; we cannot glean personal information from it.

Contact form/e-mails/registration
We only store and use the information you provide on our contact forms or in e-mails - such as your name, e-mail address, telephone number, company data, subject, and message text - for the purposes of communicating with you and so that we can maintain an accurate register of licences issued. Please note that such data is not encrypted; you should not send confidential information via the contact form. We politely refuse requests to provide referrals.

Use of cookies
On various pages, we use cookies to make visiting our website more appealing to users and to enable the use of various functions. Cookies are small text files that are stored on your computer. Most cookies are deleted from your hard drive at the end of a browser session. These are called session cookies. Other cookies remain on your computer and enable us to recognise your computer next time you visit (permanent cookies). Our partner companies are not allowed to use our website to collect, process, or use personal data via cookies.

Right to information on personal data
In accordance with New Zealand legislation, you have the right to receive information on your stored data and, if necessary, the right to have your data corrected, blocked, or deleted. There may be a reasonable charge for this service. If you request all data to be removed from our storage systems then your licence to use SmoothPay ends.

Use of Google Analytics
This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses cookies - text files that are stored on your computer and enable the analysis of website usage. The information generated by the cookies on your usage of the website (including your IP address) is transmitted to a Google server in the U.S. and stored there. Google uses this information to analyse your usage of the website, compile reports on website activities for the website operator, and render further services related to website and Internet usage. Google may pass this information on to third parties where permitted by legislation and third parties may process this data on behalf of Google. Under no circumstances will Google correlate your data with other Google data. You can prevent the installation of cookies using your browser settings; however, please note that if you do so some functions on our website may not be available to you. By using this website, you consent to the processing of the information collected by Google as described above and for the stated purpose.

Contact partner for personal data protection
If you have any questions on the collection, processing, or use of your personal data, if you require information on your data or the correction, blocking, or deletion thereof, and if you want to withdraw any consent you may have given, please contact our helpdesk.